At KhaanVaade, we’re committed to getting your orders delivered swiftly and safely across Pakistan. Please review our shipping policy below before placing your order.

1. Delivery Coverage

We deliver to all major cities and regions throughout Pakistan.
For remote or hard-to-reach areas, delivery may take slightly longer or include additional fees.

2. Delivery Timeframe

• Standard delivery usually takes 2 to 5 working days after your order has been confirmed.

• Orders placed on weekends or Pakistan public holidays will be processed on the following working day.

• Delivery timelines are estimates and may be affected by external factors such as courier schedules, weather, or traffic conditions.

3. Shipping Charges

• Free delivery applies to certain items or during promotional campaigns, as specified on the product page.

• For other orders, shipping fees will be clearly shown at checkout.

• Delivery charges are non-refundable, unless an error occurred on our part.

4. Order Confirmation

After placing an order, you’ll receive a confirmation message via WhatsApp, SMS, or email.
We may also contact you to verify your order before dispatch — orders that remain unconfirmed may face delays or cancellation.

5. Delivery Attempts

Our delivery partner will make up to two delivery attempts.
If the customer is unavailable or refuses delivery without a valid reason, the order may be canceled and delivery fees deducted from any applicable refund or store credit.

6. Address Accuracy

Please ensure that your address and contact information are entered correctly at checkout.
KhaanVaade will not be held responsible for delays, failed deliveries, or extra charges resulting from incorrect or incomplete address details.

7. Inspection Upon Delivery

We encourage customers to inspect their order immediately upon delivery.
If you notice any damage or incorrect items, please inform the delivery agent and contact us within 24 hours with photos or videos as proof.
Once an order is accepted without reporting issues, it will be considered received in good condition.

8. Change of Address After Dispatch

Once your order has been shipped, we are unable to modify the delivery address.
Any rerouting requests made after dispatch will be subject to additional courier fees and may cause delays.

9. Final Decision Clause

KhaanVaade reserves the right to deny free re-delivery or compensation in cases where:

• Delivery attempts failed due to customer unavailability

• The address or contact details were inaccurate

• Claims are submitted without proof or after the reporting deadline

All shipping-related decisions made by KhaanVaade will be final and binding.

📦 Important Reminder:
Please double-check your address details before confirming your order, and ensure someone is available to receive the delivery to avoid delays or extra courier charges.